TheTouringStore.com Home Page
We Have almost Everything Ortlieb, Tubus and Lone Peak!
▼ Bicycle Touring and Commuting Panniers and Packs, Bicycle Racks and Other Touring Gear! ▼
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2014 Ortlieb Clearance SALE!
Click Here for our 2014 Ortlieb Clearance SALE! . . . While Quantities Last!
Ortlieb Bicycle Touring & Commuting Panniers & Packs ‒ Backpacks & Travel Packs ‒ Singles & MATCHED SETS!
Tubus Bicycle Touring & Commuting Bike Racks ‒ Singles & MATCHED SETS!
▼See Ortlieb and Tubus Special Combos Below!▼
Lone Peak Bicycle Touring & Commuting Panniers and Packs ‒ Singles & MATCHED SETS!
Thule Pack-n-Pedal Bike Racks
Busch & Muller LED Toplight Taillights for Tubus Rear Racks!
SAVE with 2015 MATCHED SETS of Ortlieb Panniers and Packs!
SAVE with 2015 Mini-Combos of Ortlieb Panniers and Packs!
SAVE with 2015 Tubus/Ortlieb Rack and Pack Combos!
SAVE with 2015 MATCHED SETS of Front and Rear Tubus Racks!
Ready to Purchase? Questions? Payment and Contact Info Below . . .
We accept and DISCOVER by Phone, PayPal, Money Orders and Cashier's Checks. Cleared Personal Checks are also accepted.
HOW TO PAY BY CREDIT or DEBIT CARD . . . Call Wayne at Toll-Free 800-747-0588 any weekday between 9:00 AM and 6:00 PM, Mountain Time in Colorado. Please see my OPEN HOURS below. If you get voicemail, I may be on the line with another customer, so please leave a message with your phone number, time zone and best times to call, and I will get back to you as soon as possible ‒ or wait 20 minutes and try again.
HOW TO PAY BY PayPal . . . by EMAIL or PHONE . . . If you are confident you have made the right selections, we can process your order completely by email, or you are welcome to call in your PayPal order on my toll-free number below. Once we confirm that we have your items in stock, we can send you a price quote and a PayPal Request to make paying quick and easy. Please email your order to wayne@TheTouringStore.com. Please provide the email address associated with your PayPal account, AND your shipping address ‒ at least city, state and Zip Code. If the email address you are using for correspondence is also the one you use for PayPal, then please say so. Many of our items qualify for free shipping within the USA and no sales tax, but not all addresses qualify, so we need your shipping address before we can send you an accurate quote. Please include your COMPLETE list of items, including all choices such as color, size, quantity, optional accessories etc. If you say for instance that you want an Ultimate 6 Plus Medium Handle Bar Bag, but forget to say "red, with no map or GPS case," we will reply and ask "what color, and do you want a map case or GPS case with the handlebar bag, and do you want the GPS in vertical or horizontal orientation?" Though we try to keep all sizes and colors in stock, if you don't include size and color choices, we can't give you stock status. If you are in a hurry, being as complete as possible with your request will help us process your order without delay.
CONTACT by PHONE . . . Call Toll-Free 1-800-747-0588 and ask for Wayne. Call any weekdays between 9:00 AM and 6:00 PM, Mountain Time in Colorado. Please see my OPEN HOURS below. If you get voicemail, I may be on the line with another customer, so please leave a message with your phone number, time zone, and best times to call ‒ or wait 20 minutes and try again. I will get back to you as soon as possible. You may leave voicemail messages 24-7. I always respond ASAP, but sometimes I have a LOT of calls to return and emails waiting for replies, so I apologize if I can't get back to you quickly ‒ especially on a Monday morning! Thanks! Wayne
CONTACT by EMAIL . . . Send Questions to Wayne Boroughs at wayne@TheTouringStore.com. I reply same-day to most, but not all, weekday emails sent during normal business hours. Please see my OPEN HOURS below. If you contact me late in the day, or on a weekend, please don't expect a same-day response. You may send email 24‒7. I will always reply as quickly as I can! Monday replies may be slower than average because I usually start the day with a full inbox and a lot of voicemails! Thanks! Wayne
OPEN HOURS . . . I am open Monday through Friday between 9:00 AM and 6:00 PM, Mountain Time in Colorado. I recently turned 60, and after working 6 days a week for the last 30 years I have finally begun taking both Saturdays and Sundays off. You are welcome to email me or leave phone messages, day or night, 24-7, but please don't count on a reply or call back on a weekend. I always respond ASAP, but sometimes I have a LOT of calls to return and emails waiting for replies, so I apologize if I can't get back to you quickly ‒ especially on a Monday morning! Thanks! Wayne
ABOUT TIME ZONES . . . MANY people call hours early or late and sound surprised when I don't answer, so I have I decided to include this info! Eastern Time is two hours ahead of Mountain Time. Central Time is one hour ahead of Mountain Time. Pacific Time is one hour behind Mountain Time. Examples . . . 11:00 AM Eastern Time in NY = 9 AM, Mountain Time in Colorado. 10:00 AM Central Time in Chicago, IL = 9:00 AM in Colorado. 8:00 AM Pacific Time in California = 9:00 AM in Colorado.
HOW TO PURCHASE NO NONSENSE RETURN POLICY!
FREQUENTLY ASKED QUESTIONS
CLICK HERE for More Detailed CONTACT INFORMATION About Wayne and TheTouringStore.com
INTERNATIONAL PURCHASES - Sales have been particularly good recently to Canada, Australia & New Zealand!