TheTouringStore.com Home Page
Please Note! This message was updated on Friday 05/20/16
TheTouringStore.com is temporarily closed while I am completely rebuilding my website on a new platform. We will reopen on May 31st. If all goes as planned I will be going live with the new website at that time. A few pages may still be under construction, but it should be mostly complete. I have been rebuilding my very old website to make it mobile device friendly (important for Google rankings), and to help you better find and learn about the products you need. Photos will be bigger and better (and there will be more of them), text easier to read, and the new site will be easier to negotiate. I will absolutely reopen by May 31, and remain open for the entire month of June, regardless of whether or not the new website is finished or posted. For those of you who saw my message the last time I closed for website work, my plan to "go live" with the new store by May 3rd was obviously unsuccessful. The work is going GREAT, but it was a MUCH larger undertaking than I anticipated, and it has simply taken longer to complete than I expected. I would have been sacrificing quality and content if I rushed the website work, so I reopened with my current site for a couple of weeks, and postponed the new site for a few more weeks. After closing again, this time I think I can get the site finished by my posted goal date. I hope this will be the final push to get my new website posted. I am getting close. Sorry for the inconvenience! I hate having to close the store, and I can't wait to get back to business as usual. Thank you! Wayne
We Have almost Everything Ortlieb, Tubus and Lone Peak!
▼ Bicycle Touring and Commuting Panniers and Packs, Bicycle Racks and Other Touring Gear! ▼
Ortlieb Bicycle Touring & Commuting Panniers and Packs ‒ Backpacks & Travel Packs ‒ Singles & Matched Sets!
Ortlieb Panniers and Packs
Click Here for Our Ortlieb Clearance SALE! . . . While Quantities Last!
Tubus Bicycle Touring & Commuting Bike Racks ‒ Singles & MATCHED SETS!
Tubus Bicycle Racks
Lone Peak Bicycle Touring & Commuting Panniers and Packs ‒ Singles & MATCHED SETS!
Lone Peak Panniers and Packs
Strap-on Bike Racks for Bikes with No Mounting Eyelets Thule Pack-n-Pedal Bike Racks
▼See Ortlieb and Tubus Special Combos Below!▼
Matched Pack Sets SAVE with MATCHED SETS of Ortlieb Panniers and Packs!
Mini-Combos SAVE with Mini-Combos of Ortlieb Panniers and Packs!
Rack and Pack Combos SAVE with Tubus/Ortlieb Rack and Pack Combos!
Matched Rack Sets SAVE with MATCHED SETS of Front and Rear Tubus Racks!
Taillights Busch & Muller LED Toplight Taillights for Tubus Rear Racks!
Ready to Purchase? Questions? Payment and Contact Info Below . . .
We accept by Phone, PayPal, Money Orders and Cashier's Checks. Cleared Personal Checks are also accepted.
HOW TO PAY BY CREDIT or DEBIT CARD . . . Call Wayne at Toll-Free 800-747-0588 any weekday between 9:00 AM and 6:00 PM, Mountain Time in Colorado. Please see my OPEN HOURS below. If you get voicemail, I may be on the line with another customer, so please leave a message with your phone number, time zone and best times to call, and I will get back to you as soon as possible ‒ or wait 20 minutes and try again.
HOW TO PAY BY PayPal . . . by EMAIL or PHONE . . . If you are confident you have made the right selections, we can process your order completely by email, or you are welcome to call in your PayPal order on my toll-free number below. Once we confirm that we have your items in stock, we can send you a price quote and a PayPal Request to make paying quick and easy. Please email your order to wayne@TheTouringStore.com. Please provide the email address associated with your PayPal account, AND your shipping address ‒ at least city, state and Zip Code. If the email address you are using for correspondence is also the one you use for PayPal, then please say so. Many of our items qualify for free shipping within the USA and no sales tax, but not all addresses qualify, so we need your shipping address before we can send you an accurate quote. Please include your COMPLETE list of items, including all choices such as color, size, quantity, optional accessories etc. If you say for instance that you want an Ultimate 6 Plus Medium Handle Bar Bag, but forget to say "red, with no map or GPS case," we will reply and ask "what color, and do you want a map case or GPS case with the handlebar bag, and do you want the GPS in vertical or horizontal orientation?" Though we try to keep all sizes and colors in stock, if you don't include size and color choices, we can't give you stock status. If you are in a hurry, being as complete as possible with your request will help us process your order without delay.
CONTACT by PHONE . . . Call Toll-Free 1-800-747-0588 and ask for Wayne. Call any weekdays between 9:00 AM and 6:00 PM, Mountain Time in Colorado. Please see my OPEN HOURS below. If you get voicemail, I may be on the line with another customer, so please leave a message with your phone number, time zone, and best times to call ‒ or wait 20 minutes and try again. I will get back to you as soon as possible. You may leave voicemail messages 24-7. I always respond ASAP, but sometimes I have a LOT of calls to return and emails waiting for replies, so I apologize if I can't get back to you quickly ‒ especially on a Monday morning! Thanks! Wayne
CONTACT by EMAIL . . . Send Questions to Wayne Boroughs at wayne@TheTouringStore.com. I reply same-day to most, but not all, weekday emails sent during normal business hours. Please see my OPEN HOURS below. If you contact me late in the day, or on a weekend, please don't expect a same-day response. You may send email 24‒7. I will always reply as quickly as I can! Monday replies may be slower than average because I usually start the day with a full inbox and a lot of voicemails! Thanks! Wayne
OPEN HOURS . . . I am open Monday through Friday between 9:00 AM and 6:00 PM, Mountain Time in Colorado. I recently turned 60, and after working 6 days a week for the last 30 years I have finally begun taking both Saturdays and Sundays off. You are welcome to email me or leave phone messages, day or night, 24-7, but please don't count on a reply or call back on a weekend. I always respond ASAP, but sometimes I have a LOT of calls to return and emails waiting for replies, so I apologize if I can't get back to you quickly ‒ especially on a Monday morning! Thanks! Wayne
ABOUT TIME ZONES . . . MANY people call hours early or late and sound surprised when I don't answer, so I have I decided to include this info! Eastern Time is two hours ahead of Mountain Time. Central Time is one hour ahead of Mountain Time. Pacific Time is one hour behind Mountain Time. Examples . . . 11:00 AM Eastern Time in NY = 9 AM, Mountain Time in Colorado. 10:00 AM Central Time in Chicago, IL = 9:00 AM in Colorado. 8:00 AM Pacific Time in California = 9:00 AM in Colorado.
HOW TO PURCHASE NO NONSENSE RETURN POLICY!
FREQUENTLY ASKED QUESTIONS
CLICK HERE for More Detailed CONTACT INFORMATION About Wayne and TheTouringStore.com
INTERNATIONAL PURCHASES - Sales have been particularly good recently to Canada, Australia & New Zealand!