About Wayne and TheTouringStore.com
Who am I? . . . I am Wayne Boroughs, owner, crew, head salesperson, customer service representative, bookkeeper, shipper, advertiser, bill payer, and general jack-of-all-trades at TheTouringStore.com. I do have help with some of these things, but I do most anything that needs to be done. I am located in Fort Collins, Colorado.
Wayne’s Experience . . . I have spent over 30 years in the bicycle industry, both as a bike shop manager and owner, and now in Internet sales. I’ve been an avid cyclist since the 1970’s. My longest bike tour was 2300 miles. I didn’t have time for more, or I would have kept on riding! I would be glad to share my experience with you if you have questions about the bicycling products I sell. I look forward to the opportunity to provide you with a level of service on the Internet that rivals or exceeds brick and mortar stores. Please contact me if you have any questions. I’ll be happy to help!
Do I have a Showroom for Local Sales? . . . No, and sorry, but at the moment this is an Internet business, and I have no “open hours.” I have no showroom or display models, and with such a small staff, if customers just drop in, they just don’t realize that I have a virtual line-out-the-door because they can’t see other customers waiting. I may have ten packages promised for three o’clock for instance, and if you stop in, I will miss keeping my shipping promises if I drop what I am doing and spend time with you. And I have to answer the phone when customers call. That said, I really do enjoy meeting my customers, and I do invite locals to stop in “by appointment only.” Email me if you like, and we can see if there is a time that will work. If so, I can send you my local phone, and we can arrange a time. Please understand if I am in the middle of a busy time of year, and I say “sorry, this won’t work today.”